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Business Challenges

With the downsizing of organizations today and the upcoming baby boomers going to retire in the next five to ten years, the management of businesses will be a challenge for those coming into the position as  ”Managers”  or “CEOs”  to sustain or improve business operations and profitability.

Pilot Performance has assisted major organizations since the early 90’s in doing “Management System Make-overs” TM, utilizing the international standard (ISO) criteria for quality, environment, health & safety as the framework .   We have supported integrated management systems, identifying risks tied with all processes.

What I realized after doing many audits on companies, was that businesses can have information in documents and correspondence, but in many cases they are on a person’s own computer and when a person leaves,  significant information is buried down under.

 To add to this dilemma, we are all working with less people and at a faster pace.  It is key to track decisions, responsibilities,  corrective/preventive actions to know what is going on in the business.   

Companies today are also working with suppliers, clients in many countries and will need to have a way to manage more on a global front with transparent business practices.  The use of the internet to access information is key for the global value network.

How can we then manage?    We have to be able to work in real time to share information to be competitive and improve performance.

I then realized that the new business model will be an online automated management system, so companies can focus and share their vision, track their strategic action plans, manage and control who is responsible for what, when, etc.  

We have to work in real time to be competitive in the future.  

What are other companies doing to improve their business management?

Hello world!

Welcome to Jayne Pilot’s Blog on Management Systems & Auditing.