business operates in a global marketplace, and therefore, the need for
standardization of the way we manage business operations is important
for the quality of service or product. We are all partners in
sustainability. Our definition for “sustainability”, is to have
the “ability” to “sustain” the management of business risks
through standardization of business practices.
Solutions to improve global adversity include: Management of business
operations and our resources to remain competitive on a global basis.
We need to identify and manage our risks in business whether related to
the quality of the product/ service we offer or to environment, health
and safety and financial. The way we manage has an impact not only on
our business, but our communities, country and the international
The international standards for management systems has been the growing
criteria (framework) used by businesses around the world to implement
effective and efficient management systems for Quality - ISO 9001,
Environment - ISO 14001 and Occupational Health and Safety - OHSAS
18001. Internal and third party audits - ISO 19011, verify the
conformance of the management system to international standards.
Jayne Pilot, President, CEA, EMS(LA), CPEA
Jayne Pilot has worked in the environmental field since 1980, leading
in many initiatives. In 1994, her efforts were directed to assist
government, registrars, associations, industry and individuals in Management Systems Makeovers to International Standards - ISO
through her own business. She has guided thousands of organization's to
understand and implement their management systems with her “Three Step Process”, through her speaking, training, consulting, auditing and ISO 9001 book.
Leader: Award Winner
Pilot is a visionary and industry leader that has made significant and
notable contributions in the management of environment, health &
safety and quality. She has served as a catalyst for positive
action and exhibited the highest standards of leadership, dedication,
ability and innovation to receive the following awards.
1) Canada-Pakistan Business Council,
Professional of the Year 2011
2) Women's Executive Network,
Top 100 Women in Canada Award 2004
3) City of Brampton Economic Development and Board of Trade Outstanding Business - 2006 and 2002
4) Pinnacle Award for Women of Distinction, 1999
5) Browning Ferris Industries, President’s Award for Canada
in Medical Waste Disposal.
District Manager for Canada in Medical Waste Man agement for Browning
Ferris Industries (BFI), a Fortune 500 Company, Ms. Pilot received
President's award for business development in a number of international environmental firsts:
- international waste disposal, diabetic depot system and pharmaceutical disposal.
She has assisted in business development of many new technologies in
the environmental field from Personal Care Product Recycling, to Waste
Ambassador for the City of Brampton, she believes in putting back into
community. She has co-chaired the Algonquin Power Waste to Energy
Public Liaison Committee for the Region of Peel since 1993. She is a
member of the City of Brampton Environmental Committee representing
industry and is a member on many environmental committees
internationally. She is a member of the Policy Committee for the Board
of Trade and has assisted in many fundraising initiatives for the
Hospital and Children’s Aid.
Leader: Auditor Training
Jayne Pilot, has been a leader in the development of auditor certification as a committee member of the Canadian Plenary Group and as Past-Director with the Canadian Environmental Auditing Association (CEAA), now known as the Auditing Association of Canada. Pilot assisted in writing the Body of Skills and Knowledge (BOSK) in Canada and sits on the US Training Committee for the Board of Environment, Health & Safety Auditor Certifications (BEAC).
Since 1994, she assisted major Registrars in the development of their
environmental auditor training and protocols, as well as performing
Leader:Management Systems Make-Over TM
"Three Step Process - Identify, Insure, Improve" TM
has increased business performance by developing and implementing
effective management systems make-over to meet ISO requirements,
following her simple to understand "Three Step Process" approach for ease of implementation. The change over improves performance, productivity and profits.
assist Small and Medium Enterprises (SMEs) to accomplish the task of
implementation, the following resources were developed:
1) On Line E-Learning:
Pilot lead in the development of a series of ISO E-learning programs
done in 1 to 2 hour modules - the first international implementation
training on line on how to implement management systems to
2) Book "ISO 9001:2008" - Jayne Pilot, Author
A guide book on how to implement and integrate a quality management
system with Environment, Health & Safety. Pilot was one of the
visionary’s for “integrated management systems”. Her book has sold over
2,000 copies to industry and government. Pilot’s Three Step
process approach has been used by fortune 500 companies as well as
government, and industry. The book was first published in 2002 to
the ISO 9001 Third edition, with quarterly updates and has been updated
to ISO 9001:2008 edition.
Registrars, Government, Industry, Associations, Educational, Private
& Public Entities. Services have been provided to top engineering
companies, manufacturers, automotive industry, mining, consulting
firms, waste management, utilities, chemical industry, etc.
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