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Today, business operates in a global marketplace, and therefore, the need for standardization of the way we manage business operations is important for the quality of service or product. We are all partners in sustainability. Our definition for “sustainability”, is to have the “ability” to “sustain” the management of business risks through standardization of business practices.  

Solutions to improve global adversity include: Management of business operations and our resources to remain competitive on a global basis. We need to identify and manage our risks in business whether related to the quality of the product/ service we offer or to environment, health and safety and financial. The way we manage has an impact not only on our business, but our communities, country and the international marketplace.

The international standards for management systems has been the growing criteria (framework) used by businesses around the world to implement effective and efficient management systems for Quality - ISO 9001, Environment - ISO 14001 and Occupational Health and Safety - OHSAS 18001. Internal and third party audits - ISO 19011, verify the conformance of the management system to international standards.


Jayne Pilot, President, CEA, EMS(LA), CPEA

Auditor/Trainer/Consultant
International Speaker/Author



Jayne Pilot has worked in the environmental field since 1980, leading in many initiatives. In 1994, her efforts were directed to assist government, registrars, associations, industry and individuals in
Management Systems Makeovers to International Standards - ISO through her own business. She has guided thousands of organization's to understand and implement their management systems with her “Three Step Process”, through her speaking, training, consulting, auditing and ISO 9001 book.

Leader: Award Winner
Jayne Pilot is a visionary and industry leader that has made significant and notable contributions in the management of environment, health & safety and quality. She has served as a catalyst for positive action and exhibited the highest standards of leadership, dedication, ability and innovation to receive the following awards.

1) Canada-Pakistan Business Council,
Professional of the Year 2011
2) Women's Executive Network,
Top 100 Women in Canada Award 2004
3) City of Brampton Economic Development and Board of Trade Outstanding Business - 2006 and 2002
4) Pinnacle Award for Women of Distinction, 1999
5) Browning Ferris Industries, President’s Award for Canada in Medical Waste Disposal.

Leader: Environment
As District Manager for Canada in Medical Waste Man agement for Browning Ferris Industries (BFI), a Fortune 500 Company, Ms. Pilot received President's award for business development in a number of international environmental firsts:
- international waste disposal, diabetic depot system and pharmaceutical disposal.

She has assisted in business development of many new technologies in the environmental field from Personal Care Product Recycling, to Waste to Energy.

Leader:  Community

An Ambassador for the City of Brampton, she believes in putting back into community. She has co-chaired the Algonquin Power Waste to Energy Public Liaison Committee for the Region of Peel since 1993. She is a member of the City of Brampton Environmental Committee representing industry and is a member on many environmental committees internationally. She is a member of the Policy Committee for the Board of Trade and has assisted in many fundraising initiatives for the Hospital and Children’s Aid.

Leader: Auditor Training
Jayne Pilot, has been a leader in the development of auditor certification as a committee member of the Canadian Plenary Group and as Past-Director with the Canadian Environmental Auditing Association (CEAA), now known as the Auditing Association of Canada. Pilot assisted in writing the Body of Skills and Knowledge (BOSK) in Canada and sits on the US Training Committee for the Board of Environment, Health & Safety Auditor Certifications (BEAC). Since 1994, she assisted major Registrars in the development of their environmental auditor training and protocols, as well as performing audits.

Leader:
Management Systems Make-Over TM
"Three Step Process - Identify, Insure, Improve" TM

Pilot has increased business performance by developing and implementing effective management systems make-over to meet ISO requirements, following her simple to understand "Three Step Process" approach for ease of implementation. The change over improves performance, productivity and profits.

To assist Small and Medium Enterprises (SMEs) to accomplish the task of implementation, the following resources were developed:

1) On Line E-Learning: Pilot lead in the development of a series of ISO E-learning programs done in 1 to 2 hour modules - the first international implementation training on line on how to implement management systems to International Standards.

2) Book "ISO 9001:2008" - Jayne Pilot, Author A guide book on how to implement and integrate a quality management system with Environment, Health & Safety. Pilot was one of the visionary’s for “integrated management systems”. Her book has sold over 2,000 copies to industry and government. Pilot’s Three Step process approach has been used by fortune 500 companies as well as government, and industry. The book was first published in 2002 to the ISO 9001 Third edition, with quarterly updates and has been updated to ISO 9001:2008 edition.

Clients include:
Registrars, Government, Industry, Associations, Educational, Private & Public Entities. Services have been provided to top engineering companies, manufacturers, automotive industry, mining, consulting firms, waste management, utilities, chemical industry, etc.

 



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