Pilot IMS - Training

Pilot Performance has been one of the leading training providers since 1995 in assisting organizations and individuals in understanding management systems to international standards and how to implement them to improve the effectiveness and efficiency of business operations.

Pilot’s training provides a proven Three Step process approach to a management system makeover, “Identify, Insure, Improve” TM, which is followed by thousands of companies around the world.

To ensure management systems are properly operating, Pilot provides the training in internal and lead auditor training to the ISO 19011:2011, following their 3 step Audit Program and 6 Steps for auditing.

Pilot's training and tools provide guidance and direction supporting the professional development of managers worldwide, reducing the time and costs in development of the management systems make-over and auditing.

ISO standards are applicable to business around the world. Students can apply the skills and knowledge gained through our training wherever they work.

Refer to Training Store to Register for Courses or Request Quotes.

Quality - ISO 9001
Environment - ISO 14001
Occupational Health & Safety - OHSAS 18001
Food Safety - ISO 22000
Energy Management - ISO 50001
Integrated Management Systems
Other: Emergency Preparedness, Facility Management

Auditor Training – Internal and Lead

Guidelines for auditing management systems - ISO 19011:2011

Training Delivery & Development:

1) E-Learning - Webinars
2) On-site or In-house training
3) Public scheduled programs
4) Private coaching - management systems and auditing
5) Professional Development Training – Webinars
6) Auditor Exam Preparation – Coaching & Mentoring
7) Customized Training Course Development Writing

Training Format:
Pilot's courses are multimedia-visual (PowerPoint) and audio (instructor). Workshops provide the learning environment and quiz questions or exams are used to check participant's understanding. On-site or public scheduled programs vary from 1 to 4 days, depending on the course. Training can also be provided through 2 hour sessions at a time, via webinars - speak with us on details.

Professional Development Webinars:
Webinars are provided for companies around the world to assist in management systems make-over and improvement of business operations. These are provided in one to three hour programs. Some are pre-planned and others are provided through individual coaching around the world.

Topics include:
Change Management, Emergency Preparedness, Identification of Environmental Aspects/Impacts, Documentation Development, Life Cycle Assessment, WHMIS, Overviews and Changes of ISO Standards, Process Audits, etc.

Pilot developed the first international E-learning to assist organizations to implement management systems to international standards in a cost effective manner, utilizing the internet.

E-learning for business, students, educators, foreign professionals provides accessibility to management system training which can be done anytime, anywhere, at participant's convenience. It provides time savings in learning with greater retention. Tools are provided to assist in implementation, in an easy to understand "Three Step Process". This process significantly reduces management time, efforts and corporate expenditures.

Our courses are designed for management professionals, professional immigrants, business & plant managers, engineers, government executives, auditors, consultants, financial and insurance managers and students interested in management system's implementation, ISO requirements and auditing.

Note: Individuals wishing to take auditor training - ISO 19011, must first complete core training in the applicable management system standard - ISO 14001, OHSAS 18001, ISO 9001.


Registars:	QMI-SAI Global, BSI, Intertek, IQSR, SGS.
Consulting Firms:	MacViro, SNC-Lavalin, WESA, Acres.
Municipalities:	Toronto, Burlington, Ottawa.
Utilities:	Ontario Power Generation, Alberta Power, Consumers Gas, Hydro One Ottawa, Etobicoke, Brampton.
Government:	Ministry of Environment, National Defence, NavCanada.
Waste Management:	Algonquin Power, Canadian Waste, BFI; Niagara Bronze, Safety Kleen.
Industry:	MDS Nordion, Zochem, Almag, Siemens, Inco, Sony, ITT Technologies, MacMillan Bloedel, IGI, Pilkington Libbey Owens, Kodak, IBM (Canada), Sunworthy.
Automotive:	Volvo, Honda, Ford, Siemens, International Trucking, Dana Weatherhead, PPG, Distex, Canadian General-Tower, Litton Systems, Triton.
Food Industry:	VFL Foods, Effem Ltd, BASF Canada.
Health Care:	Hamilton Health Sciences, Estee Lauder, Novopharm.

Testimonials:

“I doubt that we would have been successful in upgrading and integrating our quality management system to the ISO 9001 with our environmental management system to the ISO 14001 and health and safety to OHSAS 18001 standards without your help. Your enthusiasm and high standards are contagious. You brought Zochem an in-depth knowledge of the standards and auditing, as well as best-management practices that we needed to allow us to be successful. Not only did we achieve our registration within the planned timeline, but also did it without any nonconformances."
M. Humphries, General Manager, Zochem

“The course has assisted me in preparing our Environmental Audit Plan and identified training issues, areas for further development. The speaker was very knowledgeable about subject matter, and willing to answer questions.”
C. Baird, Auditor, City of Toronto

“Acquired knowledge in auditing, EMS, Program development and Policy development. Gained information to better implement the ISO 14001 in-house for the City.”
U. Mader, Toronto Works

“Found Jayne Pilot to have great control and preparation in her training which brought all our key people to a common level of knowledge”.
G. Richardson, NAV Canada

“Draws on experience, excellent overheads.”
R.Cretain, DND-Department of National Defence

“Good documentation and support, good sense of humor makes the information easier to absorb, professional and detailed delivery, the working examples are great for re-enforcing material.”
R. Agostini, Environmental Committee, Hydro One Brampton

Training: Licensing Partners - Sponsorship - Strategic Alliances
Assisting in Business Sustainability in Management Systems to International Standards

See Business Opportunities page.