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Pilot Performance has been one of the leading training providers since 1995 in assisting organizations and individuals in understanding management systems to international standards and how to implement them to improve the effectiveness and efficiency of business operations.
Pilot’s training provides a proven Three Step process approach to a management system makeover, “Identify, Insure, Improve” TM, which is followed by thousands of companies around the world.
To ensure management systems are properly operating, Pilot provides the training in internal auditing and lead auditor training to the ISO 19011 following their 3 step Audit Program and 5 Steps for auditing.
Pilot's training and tools provide guidance and direction supporting the professional development of managers worldwide, reducing the time and costs in development of the management systems make-over and auditing.
ISO standards are applicable to business around the world. Students can apply the skills and knowledge gained through our training wherever they work.
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Refer
to Training Store to Register for Courses
or Request Quotes.
- Quality - ISO 9001
- Environment - ISO 14001
- Occupational Health & Safety - OHSAS 18001
- Integrated Management Systems.
- Other: Emergency Preparedness, Food Safety.
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Auditor Training – Internal and Lead
- Guideline for Quality, Environment, Health & Safety Audits - ISO 19011
Training
Delivery & Development:
1) E-Learning - Webinars
2) On-site or In-house training
3) Public scheduled programs
4) Private coaching - management systems and auditing
5) Professional Development Training – Webinars
6) Auditor Exam Preparation – Coaching & Mentoring
7) Customized Training Course Development Writing
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Training Format:
Pilot's courses are multimedia-visual (PowerPoint) and audio (instructor). On-site or public scheduled programs are 3 days and the lead auditor is a 5 day program. Webinars are provided in one to two hour segments. Workshops provide the learning environment and quiz questions are used to check the participant's understanding.
Professional Development Webinars:
Webinars are provided for companies around the world to assist in management systems make-over and improvement of business operations. These are provided in one to three hour programs. Some are pre-planned and others are provided through individual coaching around the world.
Topics include:
Change Management, Emergency Preparedness, Identification of Environmental Aspects/Impacts, Documentation Development, Life Cycle Assessment, WHMIS, Overviews of ISO Standards & Changes for Environment, Health & Safety and Quality Management System Standards, Conducting Audits, Internal Audit Programs.
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Pilot developed the first international E-learning to assist organizations to implement management systems to international standards in a cost effective manner, utilizing the internet.
E-learning for business, students, educators, foreign professionals provides accessibility to management system training which can be done anytime, anywhere, at participant's convenience. It provides time savings in learning with greater retention. Tools are provided to assist in implementation, in an easy to understand "Three Step Process". This process significantly reduces management time, efforts and corporate expenditures. |
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Our courses are designed for management professionals, professional immigrants, business & plant managers, engineers, government executives, auditors, consultants, financial and insurance managers and students interested in management system's implementation and ISO requirements.
Note: Individuals wishing to take auditor training - ISO 19011, must first complete core training in the applicable management system standard - ISO 14001, OHSAS 18001, ISO 9001. |
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Registars: |
Intertek, QMI, BSI, IQSR, SGS. |
Consulting
Firms: |
MacViro, SNC-Lavalin, WESA,
Acres. |
Municipalities: |
Toronto, Burlington, Ottawa. |
Utilities: |
Ontario Power Generation,
Alberta Power, Consumers Gas, Hydro One
Ottawa, Etobicoke, Brampton. |
Government: |
Ministry of Environment,
National Defence, NavCanada. |
Waste
Management: |
Algonquin Power, Canadian
Waste, BFI; Niagara Bronze, Safety Kleen. |
Industry: |
MDS Nordion, Zochem, Almag,
Siemens, Inco, Sony, ITT Technologies,
MacMillan Bloedel, IGI, Pilkington Libbey
Owens, Kodak, IBM (Canada), Sunworthy. |
Automotive: |
Volvo, Honda, Ford,
Siemens, International Trucking, Dana Weatherhead,
PPG, Distex, Canadian General-Tower, Litton
Systems, Triton. |
Food Industry: |
VFL Foods, Effem Ltd,
BASF Canada. |
Health
Care: |
Hamilton Health Sciences, Estee
Lauder, Novopharm. |
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Testimonials: |
“I
doubt that we would have been successful
in upgrading our quality management
system to the ISO 9001 standard
or able to implement our environmental
management system to the ISO 14001
standard without your help. Your
enthusiasm and high standards are
contagious. You brought Zochem an
in-depth knowledge of the standards
and auditing, as well as best-management
practices that we needed to allow
us to be successful. Not only did
we achieve our registration within
the planned timeline, but also did
it without any nonconformances."
M.
Humphries, General Manager, Zochem
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“The
course has assisted me in preparing
our Environmental Audit Plan and
identified training issues, areas
for further development. The speaker
was very knowledgeable about subject
matter, and willing to answer questions.”
C.
Baird, Auditor, City of Toronto
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“Acquired knowledge in auditing, EMS, Program development and Policy development. Gained information to better implement the ISO 14001 in-house for the City.”
U.
Mader, Toronto Works
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“Found Jayne Pilot to have great control and preparation in her training which brought all our key people to a common level of knowledge”.
G.
Richardson, NAV Canada
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“Draws on experience, excellent overheads.”
R.Cretain,
DND-Department of National Defence
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“Good documentation and support, good sense of humor makes the information easier to absorb, professional and detailed delivery, the working examples are great for re-enforcing material.”
R.
Agostini, Environmental Committee,
Hydro One Brampton
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Training:
Licensing Partners - Sponsorship - Strategic
Alliances
Assisting in Business Sustainability in
Management Systems to International Standards
See
Business Opportunities page.
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